FAQS

Yes, we take deposit payments. A deposit must be paid on all orders.

Yes we offer finance through Humm – buy now, pay later. Click here for more information.

Please click here for our store locations.

Our flagship store in blanchardstown is open 11am - 6pm. All our other stores do not open on Sundays.

Yes, we do offer a nationwide delivery service.

To reschedule your fitting or delivery date, simply call the store you were dealing with and please give us as much notice as possible.

In the unlikely event that you would like to return an item to us, we offer a 14 day return policy starting from the day of delivery, however, if you wish to return an item to ourselves we ask that they are returned in their original packaging and are in perfect condition. Please note you will be responsible for any carriage costs incurred in the returning of goods. Refunds shall be given on receipt of the said goods once checked. Please note mattresses once opened can be returned, however, the customer will be held liable for any diminished value of the goods resulting from this. This means that if a mattress is opened and you wish to return it, we will apply a restocking fee which will be calculated based on what the diminished value of the goods are.

DK+ prices reward our DK+ members with exclusive deals in-store and online. To receive DK+ prices, simply quote your membership email address to our sales staff in-store or login in with your email online. If you’re shopping online some items may be online exclusives and will not appear in-store. Delivery charges may apply.

You’ll need to sign up with a valid email address and subscribe to our mailing list. You must remain subscribed to our mailing list. You must be 18 or over to register for DK+ membership. DK+ prices are available in-store and online. They are subject to availability. Prices may vary online, due to online exclusive items. Delivery charges may apply. To qualify in-store you must quote your valid email address to our sales staff. 

Create an account on our website this can be completed at the checkout. In-store you can sign up by simply asking a member of our friendly staff and supply them with a valid email address. 

In-store, we’ll clearly mark products with a green DK+ price tag; you’ll also see the regular price. For online products, we’ll display the DK+ price below the regular price on the product.

No, DK+ is free to join and you will not incur any additional charges by holding a DK+ membership. You’ll only save money!

Most of our furniture does come flat packed, However some items do come assembled. For more information on a particular product please call (01) 562 0007

To prevent fading, avoid placing your fabric sofa in direct sunlight or near heat sources like radiators or fireplaces. Sunlight can cause fabric colours to fade over time, so using curtains or blinds to block out harsh sunlight can help preserve the vibrancy of your sofa. Additionally, rotating cushions and using upholstery protectors can help distribute wear and tear evenly. 

For tough stains on your fabric sofa, utilize a fabric soft cleaner by blotting the stain with a clean cloth, then applying the cleaner and gently scrubbing. Always test in a small area first to prevent discoloration or damage.

Consider the height of your bed and the available space on either side.
Ideally, the bedside table should be similar in height to your mattress for easy access to items. Measure the space to ensure the table fits comfortably alongside your bed without crowding the room.

We do not send out fabric samples but you can visit your local store and
view our fabric samples there. Find your nearest store here.

Yes our measuring service is free, click here to book your free measure

Yes, our fitting service also operates on Saturdays.

Yes, we ask can you please remove all furniture from the room being fitted.

To reschedule your fitting or delivery date, simply call the store you were dealing with and please give us as much notice as possible.

To measure a room, you will need to measure the longest points of the room and widest points of the room. You can measure this in any unit of measurement you prefer.

For stairs and landings, you will again need to measure the longest points and widest points of your landing. For the stairs, you will need to count how many steps are on the staircase and measure the width of one of the steps.
Be sure to take note of any turns on your staircase.

Yes we do fit outside Dublin. The areas we offer our fitting services are Dublin, Meath and Kildare.

It can be installed in virtually any room of your home.  Because laminate flooring is a wood flooring product it is not recommended that laminates be installed in wet
locations such as bathrooms, washrooms, saunas, enclosed porches or verandas,
or anywhere that may require wet mopping. Extended exposure to moisture of this
type may cause the core of your laminate flooring to warp or swell. Unless, of
course, it’s waterproof laminate.

Both engineered wood and laminate flooring have a similar stable base, as laminate is often made from MDF or HDF. However, they have a very different top layer. While engineered wood is made with a layer of high-quality solid wood, laminate is made with a decorative paper layer that has a plastic coating. 

Due to the way it’s manufactured, engineered flooring is incredibly durable and it can last for decades when it’s properly installed and well maintained.

12mm floor would be better in areas that have heavy furniture that might be moved around or in areas of the home that experience high footfall.

This is because a 12mm floor would be much more impact resistant than 8mm.

It is crucial to have a level subfloor when laying laminate flooring because if there are uneven areas in the subfloor it can cause the joints between the planks to stress and weaken.

A good quality carpet underlay can increase the lifespan of your carpet by up to 50% as well as providing you with much more comfort under the foot.

Similarly a good quality wooden   floor underlay can extend the life span of your floor. As well as providing you with heat insulation and acoustic properties.

Yes we have underlays available for carpets and wooden floors which are compatible with underfloor heating.

No laminate flooring is 100% waterproof. However, some of our laminates are extremely resistant to moisture and spillages.

AC Rating is the grade on how resistant a floor is to abrasion, impact, stains and scratches. 1 being the lowest rating and 5 being the highest rating. All of our floors are rated from AC3 to AC5.

Rule 1: Never use boiling, hot or warm soapy water or steamers.

Rule 2: Follow the manufactures’ recommendations.

Rule 3: Use an industry recommended floor cleaning solution, such as quickstep clean, or Trojan Magi-Clean.

Steps:

1. Vacuum or sweep the floor.
2. Spray a fine mist of solution over an area about 8 feet wide and 3 feet deep. (Area 1)
3. Wait two or 3 minutes.
4. Spray the next section. (Area 2)
5. Go back and mop up the solution from the first area. (area 1).
6. Spray the next section. (Area 3)
7. Go back and mop Area 2, and so forth.
8. Do not use hot water, sponge mops, string type wet mops or steamers.

Yes underlay is necessary for laminate flooring. It is not necessarily required for some carpets, however we always recommend underlay to increase the lifetime of your carpet and give extra comfort under the foot.

Yes, many of our mattress and pillow protectors are waterproof, offering superior protection against spills, accidents, and moisture. The waterproof layer helps to safeguard your mattress and pillows from damage while maintaining breathability for a comfortable sleep
experience.

Mattress and pillow protectors act as a barrier against spills, stains, dust mites, and allergens, helping to prolong the life of your mattress and pillows. They also provide an additional layer of protection for a cleaner and healthier sleep environment.

We recommend replacing your pillows every 1-2 years, or sooner if they show signs of wear and tear such as lumps, flattening, or an unpleasant odour. Over time, pillows can accumulate dust mites, allergens, and bacteria, impacting their support and hygiene. Regularly replacing your pillows ensures optimal comfort and sleep quality.

The right pillow firmness depends on your sleeping position. For example, side sleepers may prefer a firmer pillow to support the neck and align the spine, while back sleepers may find medium-firm pillows more comfortable. Stomach sleepers typically require a softer pillow to prevent neck strain. Consider your preferred sleeping position and personal comfort preferences when selecting pillow firmness. 

A divan bed is a type of bed base that consists of a sturdy wooden frame
covered in fabric. It typically features a platform top or springs for support
and can be paired with a mattress to create a complete bed. Divan beds often come with storage options such as drawers or ottoman-style lifting mechanisms.

Selecting the right firmness level for your mattress depends on factors such as your preferred sleeping position, body weight, and personal comfort preferences. Generally, side sleepers may prefer a softer mattress for pressure relief, while back and stomach sleepers may prefer a firmer mattress for proper spinal alignment. 

Yes, We encourage our customers to visit our stores and try out our mattresses in
person. Our knowledgeable staff are available to assist you in finding the perfect mattress to suit your sleep preferences and ensure your satisfaction with your purchase. 

Yes, many of our bed frames are designed with built-in storage solutions, providing you with extra space to keep your bedroom organized and clutter-free. 

No, many of our premium quality mattresses’ now come rolled up.

These mattresses’ are simply compressed after manufacturing for logistical purposes.

A mattress protector can prevent your mattress from getting  heavier with age. But not for pleasant reasons. On average, your mattress will double in weight after 10 years due to the following:

Your mattress being filled with dead dust mites and their detritus.
In one night’s sleep, you will shed an average of 12,000,000 dead skin cells, which is why dust mites thrive in your bed.
After 14 years, your mattress now has more dust mites than the population of New York City, four full bathtubs of sweat and 19 KG of dead skin.

Yes a firmer mattress can be more kind to those of us who suffer from backpain. As they offer more support.

A softer mattress is more suited to those who sleep on their sides.

Yes we do offer a range of custom sized beds and mattresses. Please call: (01) 562 0007 or pop into your nearest Des Kelly Interiors store.

Yes we offer a mattress and bed removal service which can be availed of when purchasing a mattress or bed from us. Please call (01) 562 0007 for more details.

Yes we recycle all of our old mattresses. The company we do this through is called Eco mattress. Please see our where we take you through this process.

No the higher the spring count in a mattress will simply determine the softness of the mattress.

Your mattress does get heavier with age. But not for pleasant reasons. On average, your mattress will double in weight after 10 years due to the following:

Your mattress being filled with dead dust mites and their detritus.
In one night’s sleep, you will shed an average of 12,000,000 dead skin cells, which is why dust mites thrive in your bed.
After 14 years, your mattress now has more dust mites than the population of New York City, four full bathtubs of sweat and 19 KG of dead skin.

Yes, most of our rugs are designed for easy cleaning and maintenance.
Regular vacuuming and occasional spot cleaning with mild detergent and water
are usually sufficient to keep your rug looking fresh and vibrant.

Not all carpets can be cleaned with bleach, however we offer a very extensive range of bleach cleanable carpets.

No any of our carpet ranges can be fitted as a runner on your staircase.

A wool carpet can be great for your stairs as it is very hard wearing, however they are not particularly stain resistant.

We have many synthetic carpets available that are bleach cleanable.

Carpet lifetime varies depending on the quality of the carpet purchased. A high quality twist pile carpet can last up to 10 years when cared for correctly.

Yes you can put vinyl on top of tiles. However, over time the vinyl will fall to the shape of the tiled floor.

 When selecting a rug size, consider the dimensions of your room, the furniture layout, and the desired placement of the rug. As a general rule, choose a rug that allows for at least 18 inches of floor space around its perimeter.